Privacy Policy in India

The Privacy Policy explains how the casino collects, uses, stores, and protects players' personal information. It covers data security, encryption, retention periods, and measures designed to prevent unauthorised access.

By Online Casino India Editorial Team · Last updated October 8, 2026

aims to maintain the confidentiality of registered users throughout their relationship with the platform. The policy applies to services operating under the brand, including the official website, mobile applications, and other services operated by Medium Rare N.V. Accepting the Privacy Policy is part of the registration process. Reviewing its main provisions before creating an account can help you understand how your information is handled.

Players' Agreement to the Casino Terms

Using begins with account registration. During this process, players are asked to accept the current Privacy Policy and related terms. may update these provisions when necessary. Any revised version becomes effective after it is published on the relevant website.

Continuing to use services after an update generally indicates acceptance of the revised policy. The Privacy Policy applies to our websites and services only. External websites linked from the platform operate under their own privacy practices and are not necessarily controlled by the platform.

Required Personal Data

may collect information during registration and throughout communication with its users. The exact information requested can depend on the service being used and applicable verification requirements.

The platform may request details such as:

Contact information, including email address and phone number;
Full legal name;
Date of birth;
Country of residence;
Residential address;
Identification number;
Government-issued identification documents;
Internet Protocol address (IP);
Relevant location information;
Information about the device used to access the platform.

How the Casino Collects Your Data

collects personal information in accordance with applicable data protection requirements. The platform may obtain information through registration, account activity, verification procedures, and direct communication with users.

Its data-handling approach includes:

Obtaining appropriate consent when personal information is collected or processed;
Applying measures designed to keep stored information secure;
Using legitimate and transparent methods to obtain user information rather than deceptive practices.

Purposes of Data Collection

Personal data is collected for practical reasons related to account management, security, compliance, and service improvement. These processes can help prevent fraud, verify users, restrict access by minors, and meet regulatory obligations.

Providing requested information can help the platform deliver its services while maintaining account security. Common purposes include:

KYC verification: may verify a player's identity as part of its Know Your Customer procedures. This can help prevent financial crime, money laundering, fraud, and other unlawful activities;
Marketing communications: An email address may be required when a player chooses to receive promotional newsletters and updates;
Audience analysis: User information may help understand demographics, improve its services, personalise relevant experiences, and develop marketing strategies;
Account registration: Personal details are needed to create and maintain an account;
Employment applications: Information may be processed when individuals submit applications for employment opportunities;
Identity confirmation: Additional verification can help meet legal requirements and maintain platform security;
Account management: Data can be used to keep player profiles active and provide requested services;
Promotional activities: Information may be processed to administer campaigns, rewards, and other platform promotions;
Customer communication: may contact users through registered email addresses or phone numbers regarding services and account matters;
Customer support: Personal information can help support staff respond to questions, requests, and complaints;
Fraud prevention: Account information may be reviewed when suspicious or unusual activity is detected;
Tax compliance: Relevant information may be processed when necessary to determine applicable tax responsibilities.

Some services may not be available if required information is not provided. By completing registration and accepting the Privacy Policy, users acknowledge the collection, processing, and use of their personal information under the applicable terms.

Participation in Advertising Campaigns

may use eligible contact information to notify players about promotions, new games, special offers, and upcoming events. These communications are intended to keep users informed about services and opportunities that may be relevant to them.

Marketing messages can be delivered by email or telephone. Promotional newsletters are generally optional. If you no longer want to receive marketing communications, you can contact through the appropriate support channel and request to opt out.

Account-related communications are different from promotional messages. may still contact registered players about security, verification, account activity, or important service updates, even if they have unsubscribed from marketing communications.

Data Management

may carry out identity checks before providing access to certain gaming services. Verification helps protect both users and the platform. It also helps ensure that the information held by the casino is accurate and reliable.

Access to personal information is restricted to authorised individuals and parties with a legitimate reason to process it.

may retain personal information while:

You continue using the casino's services;
The information remains necessary for the purpose for which it was collected;
Retention is required to meet applicable legal or regulatory obligations.

When personal information is no longer required and there is no legal reason to retain it, it may be securely deleted or destroyed.

Protection of Personal Data

Sharing information online always involves some level of cybersecurity risk. No internet service can guarantee complete protection against every possible cyberattack, security incident, or fraudulent activity.

applies security measures designed to reduce these risks. These can include protected databases and SSL encryption technologies. Such safeguards are intended to prevent unauthorised parties from accessing or altering personal information.

By using and providing personal information, users may receive necessary communications from the platform's administration and security teams.

also limits access to personal information and user activity to authorised personnel. However, information that users voluntarily publish on public social media pages, forums, or online chats may no longer remain confidential. cannot control the security of information that users choose to disclose publicly.

Players' Responsibilities

Online gambling carries potential risks, including the possibility of developing problematic gambling habits. Players should understand these risks and use gambling services responsibly.

If you access from a shared computer, smartphone, or tablet, always log out after finishing your session. This simple step can help prevent other people from accessing your account.

also applies age restrictions to its gaming services. Registration requires users to provide their date of birth, and underage users should not be permitted to create accounts. Parents and legal guardians remain responsible for supervising children's online activity.

Account credentials should never be shared with other people. Keeping usernames, passwords, and verification information private is an important part of protecting your account.

Getting Access to Personal Information

Players may be able to review certain personal information through their account settings. You can log in and check the relevant Settings section. Alternatively, you can submit an information request through the appropriate support email channel.

may provide access where legally and technically possible. However, certain requests can be restricted. For example, information may not be disclosed if doing so could compromise another person's privacy or conflict with legal obligations.

Whether a request is approved or refused, the user can receive a written response. Where access is denied, the response may explain the reason and identify any available complaint or review process.

Destruction of Personal Data

After ending your relationship with the platform, you may request the deletion of personal information. However, deletion is not always possible immediately.

may need to retain certain records when required by law, regulatory obligations, financial rules, or other legitimate requirements. If there is no remaining legal basis for retaining the information, an eligible deletion request can be submitted through the designated email channel.

Contacts

Players who have questions about the Privacy Policy or account data can contact customer support. Assistance may be available through email or the live chat feature on the website.

Players can contact us at our email. Live chat may also provide a convenient way to discuss account and privacy-related questions.

Data Transfers All Over the World

Personal information collected may be processed or transferred across different countries and jurisdictions. This means your data may be handled in a location outside your country of residence.

Privacy and data protection requirements can differ between jurisdictions. aims to apply appropriate safeguards when transferring and processing personal information while complying with applicable legal requirements.

Legal Data Processing

processes personal information using recognised legal grounds and applicable data protection principles. Where relevant, these principles can include requirements associated with the General Data Protection Regulation (GDPR).

Key legal grounds may include:

Contractual obligations: Data processing can be necessary to create and manage an account, process eligible financial transactions, provide gaming services, and operate requested platform features;
Legal obligations: may process information when required to meet applicable laws, regulations, or official requirements;
User consent: Certain forms of data processing may require the player's informed and explicit consent;
Legitimate interests: Information may be processed where has a legitimate operational or security interest, provided that applicable privacy rights are respected;
Regulatory compliance: may need to collect and retain information about players and financial transactions to comply with anti-money-laundering, fraud-prevention, and other regulatory requirements.

Changes in the Privacy Policy

The Privacy Policy may be revised from time to time. New versions can be introduced when the company changes its services, legal obligations, security practices, or data-handling procedures.

Updated provisions become effective when the revised policy is published through the appropriate channels. Players should review the latest version periodically to stay informed about how their information is handled.

If you have concerns about a policy update, contact customer support for clarification and information about the options available to you.

FAQ

Is the platform Legal and Safe in India?

We operate under a Curaçao gaming licence, listed as licence number 8048/JAZ. Players should also check the laws and regulations that apply to online gambling in their own location before using the platform.

Are Demo Versions of Games Available?

Yes. Many casino titles offer demo or free-play modes. Availability can vary depending on the individual game.

What Is the Minimum Bet Amount?

Minimum betting amounts vary between games and betting markets. Some casino games may allow wagers starting from around 0.1 INR, although limits can differ by product and transaction type.

Can I Play Without Registering?

A registered account is generally required to access real-money casino and betting services. Players should complete the account creation process before using real-money features.